What International travelers should know about safety and services—no fuss, just facts.
The Alhambra is one of the most-visited monuments in the world. In fact, it’s usually featured in the top ten. Many visitors ask us about safety at the Alhambra and what to do when visiting the monument. For this reason, we’ve decided to give you some tips and explain the infrastructure of the Alhambra so you can enjoy it with peace of mind.
At Cicerone Granada, we have national and international safety certification,s such as Andalucía Segura and Safe Travel (given by World Travel Tourism Council).
Remember we are always at your disposal. You may ask us any doubts you have.
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Safety measures: Alhambra access
Buying tickets (How to buy tickets for the Alhambra) already contributes to ensuring a safe environment at the monumental complex. In fact, it has established two different queues: one for groups and one for individual visitors. The interpersonal distance is tracked here, too.
As the tickets are assigned, you must present them physically or with a QR code alongside an original identity document. In this way, the Alhambra has significant control over who enters the complex itself. Therefore, locating people is very simple, as well as being able to access their information, in the event that any incident were to occur.
Security scanners and access control
As is the case with sports grounds or particularly busy locations, security scanners are essential. It’s important to prevent entry with any item that could potentially damage the heritage. This is why all bags and backpacks bigger than 40×40 cm are prohibited. On the other hand, control devices are placed randomly along the path.
If you’re touring during the summer, the best thing to do is to take a bottle of water as one of your essentials ones. You’ll realise that within the grounds, the temperature is significantly cooler thanks to the nature that surrounds the Alhambra. In fact, it’s a good spot to keep cool in summer.
The Red Cross reinforces safety at the Alhambra
The Patronato de Turismo de Generalife y la Alhambra signed an agreement with the Red Cross Spain, and has enabled us to focus on safety and sustainability. In order to make sure this is the case, Javier Senenet, the president of Red Cross Spain, travelled to Granada to witness the success of the launch of these new measures.
To make his stay more comfortable, the Cicerone guides accompanied him on his journey to discover the beautiful history of the monumental complex. He was very satisfied with the launch of the plan and moved by the secrets of the Alhambra.
Healthcare stands with qualified personnel
Thanks to the Red Cross, in addition to being a cardio-protected space, the Alhambra has an on-site nurse and lifeguard to tend to any incidents. This service benefits both visitors and members of staff. These services are, of course, available every day, during the public opening hours.
During the daytime visits, there is an on-site ambulance equipped with all the necessary materials for an emergency. During the night experience in Alhambra, the driver and assistant are appropriately trained to carry out these tasks.
Electric two-seater vehicle for transfers
If an incident were to occur and there was a need to access a different part of the Alhambra, the Red Cross has provided an electric vehicle. This aids mobility and transforms Granada into an example of sustainability and care for the environment through the introduction of this means of transport. Thanks to its markings, it is easily recognisable and facilitates the circulation of the other visitors.
Luckily, this type of crisis has not taken place at the Alhambra, but it’s always good to know that we have immediate psychological support on hand in the event of a crisis. In certain situations, having the support of specialist professionals during these episodes eases a quicker recovery.
Alhambra staff code of conduct
Those who work at the Alhambra do so under a code of conduct, including health, safety, and respect. In fact, this commitment includes behaviour guidelines for working with people with diverse abilities, whether physical or cognitive. This code of conduct includes strategies to encourage accessibility and to aid communication with these individuals by tending to their needs. Among these is their right to autonomy.
There are more than enough good reasons to enjoy the marvel that is the Alhambra, with a carefree mood. All you need to do is listen to your guide, talk to them, and open your eyes wide to take in the stunning beauty of this monument. Nature, ponds, colours, legends, and tales that still remain after all this time are really worth the visit. How about joining one of our Alhambra Tours?
