Frequently asked questions

Frequently asked questions about the Alhambra

The Alhambra is a palatial city located in Granada, Spain. It was constructed in different stages between the 13th and 15th centuries by the kings of the Nasrid dynasty of the Emirate of Granada.

The opening hours of the Alhambra vary depending on the time of year. Generally, the complex opens from 8.30 am to 8.00 pm. Please check the official website for specific hours.

It’s recommended to wear comfortable shoes and dress appropriately for the weather, as you’ll be walking outside and inside the complex. It is advisable to wear a hat in spring and summer and warm clothes in winter.

The Alhambra offers only a limited number of tickets daily, and they tend to sell out quickly.
Remember: a visit to the Alhambra is an experience of a lifetime. Don’t miss out on this opportunity, secure your entry by making your reservation well in advance, plan ahead and reserve your spot as soon as possible. Make unforgettable memories!

You can visit the Alhambra without a guide, but it is recommended to hire one to learn about the history and significance of the complex. We recommend our guided tours of the Alhambra.

A visit to the Alhambra can take anywhere from 2-4 hours, depending on how much of the complex you want to see. Plan ahead and allow plenty of time to explore.

Yes, you can take photos inside the Alhambra, but be respectful of other visitors and don’t use flash photography.

For reasons of historical preservation, eating is not permitted during the tour of the Alhambra, only in certain areas. Inside the premises you can find vending machines for food and beverages which are located at the access pavilion or at the service pavilion next to the Puerta del Vino. However, there are several lovely restaurants around the Alhambra where you can enjoy a meal or have a drink.

Yes, there are night visits available for certain areas of the Alhambra, as the Nasrid Palaces. We’d recommend you to get your tickets as soon as possible, as they are usually sold out weeks in advance.

The Nasrid Palaces are a stunning set of palaces located within the Alhambra complex in Granada, built by the Nasrid dynasty during the 13th and 14th centuries. They are a must-see, showcasing intricate Islamic architecture and design, and featuring three main palaces: the Mexuar, the Comares Palace, and the Palace of the Lions. Due to their popularity, it’s important to book tickets weeks in advance. 

Yes, of course. The walk from Plaza Nueva up to The Alhambra is stunningly beautiful, but bear in mind it is steep in parts, and it may take around 20 minutes from the city center.

Please do not take the Gate of Justice entrance, continue walking up through the Paseo del Generalife until you reach the Alhambra Access Pavilion.

For those who do not wish to walk, we recommend using Granada’s excellent public transport, rather than using the car.
If you are in the city center, you may also take a taxi to get to the Alhambra. The closest taxi stop is the one at Plaza Nueva. If you take a taxi, it will stop by La Mimbre Restaurant, just next to the Alhambra Access Pavilion.

There is a parking space for around 500 cars under surveillance for 24 hours. There are 4 areas, one of them for buses and vans. The price is 2.82 euros per hour. You can find difficulties to find a place to park.

It is mandatory to carry a ticket of the Alhambra while in the inside, even children. However, minors under 3 years old do not have to pay, you can ask for their ticket at the Alhambra ticket office once you get there.
For children aged 3 to 11 years old, tickets must be booked in advance when getting tickets for adults.

We are always delighted to have children on our tours, but unfortunately, strollers are not allowed in the palaces. Besides, the cobbles and slopes make it very difficult to push around, thus it is best to use baby carriers. The Patronato of the Alhambra offers a surveillance service for strollers at the Puerta del Vino locker and baby carrier backpacks loans (up to a maximum of 12 kg.).

Some areas, such as Generalife and the Palaces are partially adapted for people with reduced mobility or wheelchairs. However, other areas, such as the Alcazaba are not, as they have many steps, as well as cobbled floors.
If necessary, El Patronato de La Alhambra and Generalife offer a wheelchair loan service, according to availability, which can be picked up at the access pavilion.

You can access every place inside the Alhambra (Alcazaba, Nasrid Palaces, Partal and Generalife) just once. However, you may stay in the free access areas as long as you want.

Frequently asked questions about our guided tours

Meeting points is usually highlighted in each tour description and, in addition, on the confirmation voucher you receive once the reservation is made. If you have doubts once in destiny, you may contact your guide.

It is not necessary to print the voucher, you may just show it to us on your mobile phone.

Our tours are not bilingual. You will have the tour in the language you selected during the booking process.

It will depend on the cancellation and modification policy of each guided tour. If possible, it will also depend on availability.

Each tour description has its own section informing on cancellation policy, please check it carefully before booking.

Your money will be refunded through the same payment method you originally used.

Every tour will take place normally, even in bad weather conditions. In case of extreme bad conditions and if a visit should be cancelled, we will provide an alternative date or cancellation and reimbursement.

Frequently asked questions about Granada

The best time to visit Granada depends on the interests of each traveler. In general, Spring (April and May) and Fall (September and October) are the most pleasant times to tour the city, as the weather is mild and temperatures are pleasant.

However, if you want to ski or enjoy winter sports, winter is the ideal time, especially between December and March, when snow covers the Sierra Nevada mountains and sports such as skiing and snowboarding can be practiced.

Summer is a popular time to visit Granada, as this is when some of the city’s most important festivals are celebrated, such as the Feria de Granada and the festivals of the Albaicín and Sacromonte neighborhoods. During this time, the city is full of life and color, with a wide range of cultural activities, concerts and outdoor shows.

It is recommended to spend at least two or three days in Granada in order to visit the most important tourist sites, enjoy its gastronomy and nightlife, and tour the Albaicín and Sacromonte neighborhoods, as well as visit the Alhambra

In Granada you can taste typical dishes such as fried fish, Andalusian gazpacho or Sacromonte omelette. Discover the best places to eat tapas in Granada!

Granada has its own airport, the Federico García Lorca Granada-Jaén Airport, which is located about 17 km west of the city. It can also be reached by train from several cities in Spain, and by bus from almost anywhere in the country. We encourage you to learn more about Granada before making your trip.

Granada is a city full of history and culture, so there are many attractions to see. The Alhambra is the most popular attraction in Granada, but it is also recommended to visit the Albaicin and Sacromonte neighborhoods, the Cathedral, the Monastery of San Jeronimo and the Science Park, among many other places. In addition, Granada is known for its gastronomy, and its wide variety of tapas.

Discover the wonders of Granada and the Alhambra with our guided tours, and let us be your window to unforgettable experiences. Don’t hesitate to reach out to us – we’re just a call or message away. Contact us today via phone or Whatsapp at +34-607 691 676, or send an email to We’re excited to assist you!